Returns & Exchanges
At Ethnic India Handicrafts, we want you to be completely satisfied with your artisanal purchase. If your handcrafted item doesn't meet your expectations, we offer a seamless 15-day return and exchange policy.
Initiate Request
Log into your account or contact our support team within 15 days of delivery to request a Return Merchandise Authorization (RMA) number.
Pack Securely
Carefully place the item in its original packaging, ensuring all authentic craft tags and protective wraps are intact to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Check & Refund
Once our artisans inspect the returned item for its original condition, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing